According to art. 5 of Legislative Decree no. 185, the Client (if it qualifies as "final consumer" within the meaning of Article 1 (b) of Legislative Decree no. 185) has the right to withdraw from the contract and to return the ordered products without any penalty and without specifying the reason within 7 (seven) working days of receipt of the products themselves.
The Customer may exercise the right of withdrawal, referred to in the above article, by penalty of delivery by sending within 7 (seven) working days from the receipt of the products a registered A / R letter to: Stella Preziosi Srl - Loc. La Casella 143 / b - 52010 Capolona (AR)
The above mentioned notice may also be forwarded via e-mail to email@example.com but will still have to be confirmed by registered letter A / R within 48 (forty-eight) hours after sending the e-mail.
All products that will be returned by the Customer will have to be perfectly integrative and accompanied by the original packaging and the enclosed transport documentation and must be returned to the following address: Stella Preziosi S.r.l. - Loc. La Casella 143 / b - 52010 Capolona (AR)
No parcels will be accepted. After receiving the products and verifying their total integrity, Stella Preziosi S.r.l. will, as soon as possible, credit to the Customer the cost of the returned goods (as indicated on the invoice or accompanying invoice), withholding, however, the amount of shipping costs that will remain permanently to the Customer's charge.